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Customer Reviews
At Highland Contractors, we take great pride in being an exceptional roofer and providing top-quality remodeling services to our valued customers in Rochester, NY, Canandaigua, NY, and Buffalo, NY. Here’s what our satisfied customers have to say about their experience working with us:
- “Highland Contractors transformed our home with a new roof, and we couldn’t be happier with the results. From the initial consultation to the final installation, their team was professional, efficient, and skilled. The quality of their workmanship is evident, and our roof looks stunning. Thank you, Highland Contractors, for a job well done!” – Sarah D.
- “I highly recommend Highland Contractors for any roofing or remodeling needs. They recently replaced our gutters, and the entire process was smooth and hassle-free. The team was punctual, respectful, and did an outstanding job. Our new gutters are functional and aesthetically pleasing. We are extremely satisfied with the level of service provided.” – John M.
- “Highland Contractors exceeded our expectations with their exceptional siding installation. Their attention to detail and commitment to quality craftsmanship are remarkable. Our home now has a fresh new look, and we’ve received numerous compliments from our neighbors. Thank you for your professionalism and dedication to excellence!” – Lisa P.
- “We had the pleasure of working with Highland Contractors on a skylight installation project. Their team of experts was knowledgeable, friendly, and completed the job with precision. The skylight has transformed our living space, bringing in natural light and enhancing the ambiance. We appreciate their expertise and would choose Highland Contractors again without hesitation.” – Mark and Emily W.
- “From start to finish, Highland Contractors demonstrated professionalism and expertise during our window replacement project. Their team provided excellent guidance in selecting the right windows for our home, and the installation process was seamless. Our new windows have improved energy efficiency and enhanced the overall appearance of our house. We are extremely satisfied customers!” – Michael and Jennifer S.
These are just a few examples of the positive feedback we receive from our valued customers. We are grateful for the trust they place in us and remain committed to delivering exceptional service and customer satisfaction with every project we undertake.
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The new siding on my house looks fantastic!!! My crew (Noah, Bradley &
Trevor) was the BEST!!! They were professional and personable with a superb work ethic. All three took the time to answer any questions I had.
Noah kept wonderful communication with me and was focused on every detail of the project, including all the metal wrapping! Highland Contractors was a great company to work with from start to finish! Thanks, Crew!!!
I contacted Highland Contractors and they had someone in the office to answer the phone and answer all questions immediately, which was wonderful. I sent photos of the siding and trim I needed repaired due to wind damage, and they had a contract and plan approved within a day and the workman (Jude) was out at my house just a few days later on time and on schedule. I have an old 3 story house with damage high up on the front and a lot of other contractors didn't want to touch the job because it was hard to reach. Jude was fantastic and made it happen. He was able to repair the loose and missing pieces even in a light drizzle and was able to reuse some of the trim that had come off the house, reducing material costs. Would highly recommend the company: very professional, friendly, reasonable and willing to take on a job that others would not. Will call again for any other needs!
Positive: Professionalism, Punctuality, Quality, Responsiveness
Don was fantastic. He fixed a leak on our roof and even went out of his way to hammer in some loose gutter nails as well as clean our gutters out. Highly recommend!
Due to a freak hail storm in June 2022, we had roof and siding damage. Highland Contractors was one of the five different places I called to have an estimate/quote created to repair the damages. Highland was the first to schedule someone to come out pretty much immediately, others never returned my message and some were not easy to work with.
Denver was wonderful to work with during the entire process as what I will call the "Project Manager". He created a very detailed report for our insurance company and took additional steps to meet the insurance company's requests along the long process with them. He made the whole process very easy and was very responsive, thank you!
We had our roof completely replaced first. Richard the "Project Lead" for the roofing team was prompt and on time! He made sure every detail was covered before the team even started. He was kind, personable and very approachable to answer any and every question I had. Richard went a step above and noticed my daughters screen on her windows had a tear in it from the hail. He offered to repair the screen for her given she had painters tape over the tear. It's the small things like that which show the employees at Highland care! The roofing team did an amazing job and I couldn't be happier! They were very quick, efficient and hard working!
The siding job was the next project. Noah was the "Project Lead" for the siding job. Noah too was prompt and on time as well as making sure every detail was covered before any work started. Noah was very polite, professional and great to work with. The siding team too was very quick, efficient and hard working! These guys worked in some very cold and miserable weather some days, but not once did I see them stop.
Lastly the office staff like Heather (sorry I don't recall the other names whom I spoke with) were all very quick to respond if I left a message. Heather and the team were always quick to answer my questions accurately and if they didn't have the information available when we were speaking, they were very quick to get it and follow up with me. Never had I needed to call back multiple times to get any answers from anyone at Highland!
Long story short, I was very happy with the service and work we received from Highland Contractors! I highly recommended them to friends in our neighborhood and all of them decided to have the work they needed done by Highland too! If there is any future work I need a contractor for, Highland Contractors will be the first company I call! Heck they will probably be the only company I call!
Services: Roof inspection, Roof installation
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I feel very happy with the project that James and Craig completed on my house. These men were very cordial and approachable when answering any questions that I had. They did an excellent job. A lot of people have passed by my house and have commented the job they did was beautifully done. It was a pleasure having them work on my home.
Services: Vinyl window installation & replacement, Gutter installation, Roof repair
Positive: Professionalism
Talk to an Expert Roofer or Remodeler Today
Contact Highland Contractors today to experience what it’s like to work with a top-rated roofer. We look forward to serving you and adding you to our list of satisfied customers.
You can reach us via any of the following phone numbers or email us at office@highlandcontractors.net .
- Rochester: (585) 507-3658
- Buffalo: (716) 748-8858
- Canandaigua: (585) 919-6646